Moon Palace The Grand CancunInclusive - CancĂșn
Mexico offers incredible diversity from luxury all-inclusive resorts in Cancun and Tulum to boutique hotels in San Miguel de Allende and Puerto Vallarta. Discover beachfront resorts along the Riviera Maya, adults-only properties in Cabo San Lucas, historic hotels in Mexico City. Book cheap flights to major destinations Cancun Airport, Mexico City Airport, Puerto Vallarta Airport. Find rental cars for exploring ancient Mayan ruins at Chichen Itza, swimming in cenotes, and visiting colonial cities
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Meeting/banquet facilitiesadditional charge
Kids' outdoor play equipment
Hand sanitizer in guest accommodation and key areas
WiFi
Billiards
Trouser pressadditional charge
Saunaadditional charge
Shared lounge/TV area
Guest accommodation is disinfected between stays
Restaurant
Bowlingadditional charge
Luggage storage
Tennis equipment
Tour desk
Hair styling
Mini golf
Daily housekeeping
Full body massage
Sun terrace
Internet services
Cycling
Free parking
Accessible parking
Car hire
Entertainment staff
Massage chair
Water park
Process in place to check health of guests
Tour or class about local cultureadditional charge
Shuttle service
Live sport events (broadcast)
Invoice provided
Snack bar
Pool bar
Body wrap
Outdoor pool
Face masks for guests available
Horse ridingoffsiteadditional charge
Fax/photocopyingadditional charge
Business centre
Currency exchange
Dry cleaningadditional charge
Facial treatments
Free WiFi
Parking
Spa/wellness packages
Pedicure
Lockers
Ironing serviceadditional charge
Cashless payment available
Kid-friendly buffet
Breakfast in the room
Kid meals
Airport drop offadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Private check-in/check-out
Designated smoking area
Security alarm
Foot massage
Head massage
24-hour front desk
Fence around pool
Safety deposit box
Airport pick upadditional charge
Barber/beauty shop
Bike tours
Beach
Airport shuttle (additional charge)
Staff follow all safety protocols as directed by local authorities
Hair treatments
Fire extinguishers
Smoke alarms
First aid kit available
Nightclub/DJ
Fruits
Heated pool
Facilities for disabled guests
Make up services
ATM/cash machine on site
Special diet menus (on request)
Babysitting/child servicesadditional charge
Golf course (within 3 km)additional charge
Beauty Services
All plates, cutlery, glasses and other tableware have been sanitized
Hair colouring
Guest accommodation sealed after cleaning
Air conditioning
Body treatments
Chapel/shrine
Snorkellingadditional charge
Hot tub/Jacuzzi
Neck massage
Laundryadditional charge
Evening entertainment
Steam room
Games room
Guests have the option to cancel any cleaning services for their accommodation during their stay
Indoor play area
Bar
Cooking classadditional charge
Express check-in/check-out
Body scrub
Screens or physical barriers placed between staff and guests in appropriate areas
Breakfast takeaway containers
24-hour security
Massageadditional charge
Mobile app for room service
Family rooms
Swimming pool toys
Non-smoking rooms
Physical distancing in dining areas
Board games/puzzles
WiFi available in all areas
Hair cut
Access to health care professionals
Table tennis
Aerobics
Private parking
Valet parking
Couples massage
Children's playground
Outdoor furniture
Terrace
Rooftop pool
Swimming pool
Sun loungers or beach chairs
Shuttle service (additional charge)
Kids' club
Personal trainer
Sun umbrellas
Lift
Manicure
Wine/champagne
Fishingoffsiteadditional charge
Key card access
Contactless check-in/check-out
CCTV in common areas
Fitness/spa locker rooms
Spa facilities
Delivered food is securely covered
Spa lounge/relaxation area
Yoga classes
Hand massage
Parking on site
Garden
Spa and wellness centreadditional charge
Live music/performance
Food can be delivered to guest accommodation
Happy hour
Shared stationery such as printed menus, magazines, pens, and paper removed
Coffee house on site
Pool with view
Back massage
Airport shuttle
Private beach area
Use of cleaning chemicals that are effective against Coronavirus
Room service
Fitness centre
Tennis court
Fitness
Fitness classes
Outdoor pool (all year)
Physical distancing rules followed
