Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Delivered food is securely covered
Internet services
Linens, towels and laundry washed in accordance with local authority guidelines
Saunaadditional charge
WiFi
Shuttle service
Massageadditional charge
Safety deposit box
Luggage storage
Non-smoking throughout
Sun umbrellas
Swimming pool
Concierge service
Outdoor pool
24-hour security
Food can be delivered to guest accommodation
Non-smoking rooms
24-hour front desk
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking on site
Car hire
CCTV in common areas
Shuttle service (additional charge)
Access to health care professionals
Parking
Accessible parking
Airport shuttle
Sun loungers or beach chairs
Special diet menus (on request)
All plates, cutlery, glasses and other tableware have been sanitized
Ironing serviceadditional charge
Steam room
Spa and wellness centreadditional charge
Breakfast in the room
Spa facilities
Face masks for guests available
Fax/photocopyingadditional charge
Sun terrace
Trouser pressadditional charge
Private parking
Breakfast takeaway containers
Outdoor pool (all year)
Laundryadditional charge
Terrace
Outdoor furniture
Staff follow all safety protocols as directed by local authorities
Garden
Wine/champagneadditional charge
Heated pool
Express check-in/check-outadditional charge
Free WiFi
Physical distancing in dining areas
Key card access
Invoice provided
Fire extinguishers
Airport shuttle (additional charge)
Snack bar
CCTV outside property
Bar
Guest accommodation is disinfected between stays
Cashless payment available
Air conditioning
Screens or physical barriers placed between staff and guests in appropriate areas
Hand sanitizer in guest accommodation and key areas
Infinity pool
Physical distancing rules followed
WiFi available in all areas
First aid kit available
Restaurant
Contactless check-in/check-out
Daily housekeeping
Meeting/banquet facilitiesadditional charge
Adults only
Free parking
Use of cleaning chemicals that are effective against Coronavirus
Tour desk
Room service
Smoke alarms
Shared stationery such as printed menus, magazines, pens, and paper removed
